Unified Mailbox &
Two-Way Email Sync
Stop tab-switching between email clients and your CRM. Centralize all sales communications in one unified inbox with full timeline history and team visibility.
JUMP TO SECTIONS
Email Communication
Centralize All Conversations
In One Connected Hub
Integrated Two-Way Inbox
Incoming prospect replies immediately appear in the Unified Mailbox and sync to the relevant lead profile, updating status tags and lead scores automatically.
Unified view of unread replies, sent messages, and pending follow-ups
Rich-text email editor with dynamic merge tag injection (name, company)
Attachment support, open tracking, and link click engagement indicators
Automatic Lead Timeline Synchronization
Every incoming and outgoing email logs automatically against the lead record, ensuring complete visibility across your sales reps and managers.
Full chronological thread view directly beside deal stage and contact cards
Shared notes and internal drafts to collaborate with team members on replies
Email reply detection that automatically pauses outbound drip sequences
Multiple Custom Senders & Deliverability
Configure individual sales rep email senders or shared company addresses with verified SPF, DKIM, and DMARC settings.
Connect unlimited custom email senders and domain identities
Deliverability diagnostics ensuring primary inbox placement
Individual rep signature customization with social links and book-a-call badges
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FAQ
Frequently Asked Questions
Common questions about the Unified Mailbox and email sync.
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