Documentation

Chat Widget

Chat Widget

Brand the floating chat launcher visitors see on your site — colors, logo, welcome copy, and home sections.

Chat widget branding and home screen settings

Configure the widget

  1. Colors & launcher

    Set widget accent and optional launcher button color. Blank uses the CRM theme default.

  2. Header image & logo

    Use https URLs for banner and logo assets on your CDN.

  3. Welcome copy

    Customize the eyebrow and main heading on the home tab (defaults: Hello there / How can we help?).

Tips

  • Embed the widget script from your CRM install snippet on marketing pages.
  • Toggle which Knowledge Base articles appear in the visitor help tab.

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