Documentation

Forms

Forms

Build publishable forms for demos, contact, quotes, and support. Submissions create leads and can feed workflows and chat.

Forms list showing published and draft forms

Create a form

  1. Step 1: Start a new form

    Open Forms and create a new form. The builder opens in Draft until you publish.

    Form builder with Add field sidebar and canvas
  2. Step 2: Assign an audience

    Use Assign audience so form fields map to lead columns and submissions land in the right list.

  3. Step 3: Add fields

    From Add field, drag or click Text, Email, Phone, Dropdown, Checkbox, Date, Rating, File upload, and more. Add steps for multi-step flows.

  4. Step 4: Configure settings

    Open the Settings tab for slug, thank-you behavior, and submission options.

    Form settings panel
  5. Step 5: Preview and Publish

    Use Preview, then Publish when the form is complete.

Share a form

  1. Share link

    Copy the public form URL for emails, ads, or social posts.

    Share form with public link
  2. Embed

    Paste the embed snippet on your website for an inline form.

    Share form with embed code
  3. Chatbot / pre-chat

    Attach a form to the chat widget so visitors can submit before or during a conversation.

    Share form with chatbot / pre-chat

Manage forms

  1. Edit

    Open an existing form to change fields or settings.

    Edit an existing form in the builder
  2. Duplicate

    Duplicate a published form to create a draft variant quickly.

    Duplicate form action
  3. View submitted leads

    Open submissions to jump into the leads that came from this form.

    Form submitted leads list
  4. Delete

    Delete unused drafts carefully — published forms may still receive traffic until removed from your site.

    Delete form confirmation

Tips

  • Pair Form Submitted workflows with Demo or Contact forms for instant tagging and notifications.
  • Keep at least one Email field so campaigns and mailbox can reach the lead.

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